Delivery and Terms of Business
We realise that if you have planned a party, then everything must arrive in good time.
The secret is to order early, but we do everything possible to make sure your order arrives promptly
Our standard service is despatch by first class post within 2 working days after you pay for your order
However we always aim to put your order in the 5pm collection the same working day
Bulkier orders may go by our contracted carrier who offers a rapid service (may not be available to some UK islands).
UK Carriage and Packing Charges
All next day Special Delivery orders must be received by 2.30pm
Royal Mail 1st Class
** Special Next Day Delivery
** Next Day Delivery to arrive Saturday
|Order Value||Carr & Pk||Order Value||Carr & Pk||Order Value||Carr & Pk|
|£00.01 – £5.00||£2.50||£00.01 – £10.00||£7.99||£00.01 – £10.00||£12.99|
|£5.01 – £25.00||£3.99||£10.01 – £35.00||£9.99||£10.01 – £35.00||£14.99|
|£25.00 – £49.00||£5.99||£35.01 – £70.00||£12.99||£35.01 – £70.00||£17.50|
** All next day Special Delivery orders must be received by 2.30pm
Please note for larger items such as the star cut outs & some of the Christmas Decorations, they can not be sent with Royal Mail & must be sent by carrier – we usually need 1 days notice to book a carrier collection so please bear this in mind when ordering
Special Next Day Delivery WEEKENDS
If you request Next Day delivery on a Friday you may choose to pay extra for Saturday delivery,
otherwise the delivery will arrive Monday.
Bulkier UK Orders (usually over 2kg)
Bulkier orders may go by our contracted carrier.
Special delivery, but not necessarily next day, may be possible. There are some restrictions to some UK islands and Northern Ireland..
Just email us, we will be happy to help with any order or destination.
Please remember we do need to book the carrier collection and this can take 1 day, so please contact us in good time.
Prices in the table below are for a parcel of up to 2KG shipped via Royal Mail
This is the maximum weight we are allowed by Royal Mail to put in a parcel. There is also a size restriction, we are not able to send large bulky items with Royal Mail.
If your order exceeds the Royal Mail limitations, we will email you ASAP & offer the solution of another shipping method, along with any further charges incurred, if applicable, so you can decide if you would like to proceed with the order or cancel it
If you would like to know before placing the order if it will be within the Royal Mail guidelines, simply email us with what you’d like to order & we will let you know ASAP
Overseas Carriage and Packing Charges
Rest of World
|Order Value||Carr & Pk||Order Value||Carr & Pk|
|£00.01 – £10.00||£4.99||£00.01 – £10.00||£9.99|
|£10.01 – £25.00||£9.99||£10.01 – £25.00||£17.50|
|£25.01 – £50.00||£16.99||£25.01 – £50.00||£22.99|
We despatch Airmail to over 100 countries including Ireland, BFPO, all European Counties & most of the rest of the world.
Where appropriate, particularly to ‘Rest of World’ destinations orders are sent ‘International Signed For’
Currency – all items are priced in and payment must be made in GB Pounds Sterling
Payments – Your Shopping Basket offers a strong and secure encrypted on line payment service.
Credit Cards – There is no extra charge if you use your credit or debit card (we are not able to accept American Express)
We do not retain credit card details and you may make credit card payments by telephone (01254 853570)
We also accept payments on line by Pay Pal.
Cheques or Postal Orders may be sent to the address shown on your shopping basket We allow 5 working days for cheques to clear.
100% Money back Guarantee
We are an established family business and proud of our reputation for good and prompt service
If you are not happy with your purchase for any reason, you may return it to us for an exchange or refund, providing it is received by us within 15 days from date of customer receipt.
The goods must be returned in good condition. This does not affect your statutory rights
The customer will bear the cost of returning the goods, except in the case of faulty, damaged or wrongly supplied goods.
We request you use recorded delivery to return the goods & retain proof of posting
Please email queries to help@partystore girl.co.uk click here to send message – answers may be available outside normal office hours.
Trading Name:: Party Store Girl, Quakerbrook Farm, Hoghton, Preston PR5 0RA . V.A.T. Reg No 976 103 219
Customer Help Telephone (Office Hours) 01254 853570
Party Store Girl Limited Company Number. 8394087 Registered Office Richard House 9 Winckley Square Preston PR1 3HP