FREE shipping on orders over £50
Next day delivery available

Returns and Refunds

100% Money back Guarantee

We are an established family business and proud of our reputation for good and prompt service
If you are not happy with your purchase for any reason, you may return it to us for an exchange or refund, providing it is received by us within 30 days from date of customer receipt.
The goods must be returned in perfect condition.

This does not affect your statutory rights

We request you use recorded delivery to return the goods & retain proof of posting

Upon safe receipt your order will be refunded by the cost of the goods returned
Goods should be returned to:

Miss H Pendlebury
Quaker Brook Farm
Quaker Brook Lane
Hoghton
Preston Lancs
PR5 0RA
Please remember to enclose your name, address and order number with the goods

The customer will bear the cost of returning the goods, except in the case of faulty, damaged or wrongly supplied goods, in this case please contact us before returning

Other Statutory Rights

You have additional rights in relation to incorrect, damaged or defective goods. For more information about these statutory rights, please visit Adviceguide, a Citizens Advice website at: http://www.adviceguide.org.uk/. This link is provided to help our customers find out the rights they have where goods are not as described, not fit for purpose or not of satisfactory quality.

Or You may also use this link to the Online Dispute Resolution Platform to register a complaint…

https://europa.eu/youreurope/index.htm

Contacting us

Email help@partystoregirl.co.uk
Answers may be available outside normal office hours.
Customer Help Telephone (Office Hours) 01254 853570

By Post Quakerbrook Farm, Hoghton, Preston PR5 0RA .

Trading Name:: Party Store Girl LTD

V.A.T. Reg No 976 103 219
Party Store Girl Limited Company Number. 8394087

Registered Office Richard House 9 Winckley Square Preston PR1 3HP